Delivery & Shipping Policy

We are committed to delivering your flowers fresh and on time 🌸

Delivery Areas

We currently deliver across Cairo and selected areas within Egypt.

Delivery Time

  • Same-day delivery may be available for orders placed before the daily cutoff time.
  • Scheduled delivery is available based on the selected delivery date and time slot during checkout.

Delivery Fees

Shipping fees are calculated during checkout depending on the delivery location.

Delivery Conditions

Please ensure that the recipient’s address and phone number are correct to avoid delays.

If the recipient is unavailable at the time of delivery:

  • Our delivery team may contact the recipient directly.
  • The order may be left in a safe location if approved.
  • Re-delivery charges may apply if a second delivery attempt is required.

Order Tracking

Customers may contact our support team to track delivery status.

Delays

While we aim to deliver all orders on time, delays may occur due to:

  • Weather conditions
  • Traffic
  • Public holidays
  • High-demand seasons

We appreciate your understanding in such cases.